The units so far in this course have dealt with general matters about being a letting and management agent (Unit 1), the legal aspects of letting and management (Unit 2) and the practice of actually letting property (Unit 3).
This final unit will now look at the situation once the property has been let and you are being asked to manage the property on behalf of the landlord. This will require you to handle money on behalf of your client landlord and deal with day to day matters of maintenance and repair.
Towards the end of a tenancy, you will also have to manage any changeover from one tenant to another and, if necessary, help the landlord to obtain possession of the property and assess if the leaving tenant has caused any damage.
During the time you are managing, there is a possibility that disputes will arise, so you will also need to be familiar with the role of First-tier Tribunals and dispute resolution procedures in general.